Job Description

Job Title: International Customer Care Executive (Non-Voice Process)

Location: Jaipur, India

Salary: ?27,000 - ?35,000 per month

We are looking for dynamic and driven

International Customer Care Executives

to join our

non-voice process

team. In this role, you will provide top-notch customer support through

email

and

chat

interactions for our global client base. If you have a passion for customer service and strong written communication skills, this is the perfect opportunity for you!

Key Responsibilities:

Deliver outstanding customer service by handling inquiries via

email

and

chat

, ensuring prompt, professional, and accurate responses. Resolve customer queries, guide them with product information, and provide effective solutions. Maintain detailed and accurate records of customer interactions and feedback in the CRM system. Meet or exceed

quality standards

, response time, and

customer satisfaction

metrics. Collaborate with internal teams to enhance the customer experience and improve service delivery.

Required Skills and Qualifications:

Excellent written communication

skills in English, with a focus on clarity and grammar. Previous experience in

customer service

,

non-voice

process, or related fields is preferred. Strong

problem-solving

ability with a customer-first mindset. Proficiency in

CRM systems

, email tools, and chat software. Ability to manage multiple tasks simultaneously and work under deadlines. A positive attitude, strong work ethic, and eagerness to grow professionally.

Why Join Us?

Competitive salary of

?27,000 to ?35,000

per month. Work in a

dynamic, fast-paced international environment

.

Career advancement

and professional growth opportunities.

Comprehensive training

and support for success. A

collaborative, inclusive team culture

focused on work-life balance.
If you are passionate about providing exceptional service and are looking to grow your career in a global BPO setting, apply now to join our talented team!

Job Types: Full-time, Permanent, Fresher

Pay: ?27,000.00 - ?35,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Night shift Rotational shift US shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:

English (Required)
Work Location: In person