Respond promptly to customer inquiries via phone, email, chat, or social media
Identify and assess customers' needs to achieve satisfaction.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Required Skills & Qualifications:
Bachelor's degree in any discipline (preferred)
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Whatsapp CV - 9560932363
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Required)
Language:
English (Required)
Location:
Delhi, Delhi (Required)
Work Location: In person
Speak with the employer
+91 9560932363
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