Customer Support: Address inquiries, resolve complaints, provide product info via phone, email, chat. Issue Resolution: Offer solutions, guide customers, and escalate complex issues. Documentation: Accurately log all interactions, updates, and resolutions in CRM software. Process Improvement: Identify common issues and suggest ways to enhance customer experience. Teamwork: Collaborate with colleagues to maintain smooth operations and high service standards.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹18,900.00 - ₹49,900.00 per month
Benefits:
Provident Fund
Work Location: In person
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