Job Description

Job description Immediate Hiring for International Customer Service Voice Process / Telecom / Broadband Process For more information Contact HR Swathi @8095022055 Call or WhatsApp Email to [HIDDEN TEXT] ONLY IMMEADIATE JOINERS REQUIRED Candidates with Min. 1year of international Voice Experience can Apply Graduate / Undergraduate with Excellent English Exp. Undergraduate / Graduate Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Candidate with good customer service skills would be preferred Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Candidates with backlogs/arrears in their degree are not eligible Responsible for dealing with Clients Queries. Requirements and Skills. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives. Candidate should possess excellent oral and written communication skills. Location : Hyderabad | Work from Office LOOKING FOR IMMEDIATE JOINERS For more information Contact HR Swathi @8095022055 Call or WhatsApp Email to [HIDDEN TEXT]

Monster