Job Description

we are hiring BPO Executive

Responsibilities:

• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis, etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on them so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

Skills:
Where communicating with the customers is the only task that is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication. An effective communicator is probably fluid with what he/she is speaking and a BPO executive should a computer literate.

A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. A person should also have a clear view of what the current market trend is.

• Should have good Oral and written communication In English and Hindi.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.

Experience
1 - 7 Years


Salary
2 Lac To 4 Lac 50 Thousand P.A.


Industry
ITES / BPO / KPO / LPO / Customer Service


Qualification
Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree


Key Skills
Networking C Language Microsoft Office LPO KPO BPO Operations bpo BPO Executive Tele Sales Executive Telecaller Call Center Executive Call Coordinator Call Center Manager Call Center Trainer Telephone Operator Telephone Receptionist Telesales Executi


About Company



Contact Person
Aarti Joshi


Address
T/1-2, Silicon Shoppers, Near South Zone Office, Udhna Main Road


Mobile
+91-XXXXXXXXXX


Email ID
resume@perfectnaukari.com