Bpo Customer Care Collections Sr. Rep

Year    Noida, Uttar Pradesh, India

Job Description


  • Ensures assigned
calls are worked
towards resolution
  • Follows the basic
rules as provided on
the SOP.
  • Develops
foundational
understanding of
broader
interdependencies
across various
processes.
  • Assists in resolution
of outstanding
issues from
previous
transactions.
  • Expedites calls to
the supervisor when
there is a delay in
closure of
transaction or
transaction is
crossing the
processing time line
as per contract.
  • Typically requires 0-
12 months relevant
experience
  • Basic computer
skills.
  • Good
communication
skills.
  • Good customer
service skills.
  • Attention to detail,
time management
and organizational
skills.

NTT Data

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Job Detail

  • Job Id
    JD3281472
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year