Job Description

We are looking for dynamic and customer-focused individuals to join our International Customer Support team in Jaipur. As a

Customer Support Executive

, you will be responsible for delivering top-notch service to global clients through both

voice and non-voice

channels.

This is a

work-from-office

role based in

Jaipur

, and candidates from

across India

are welcome to apply. A

relocation bonus

and

14 days of hotel accommodation

will be provided for selected candidates relocating from other cities.

Key Responsibilities:

Handle inbound and outbound international customer queries via voice (calls) and non-voice (emails, chats) processes Provide accurate, valid, and complete information to customers using the right tools and methods Ensure timely resolution of customer issues while maintaining high customer satisfaction Follow communication procedures, guidelines, and policies Escalate unresolved issues to the appropriate internal teams Maintain detailed records of customer interactions

Desired Candidate Profile:

Excellent verbal and written communication skills in English Good listening skills and ability to understand customer concerns Ability to multitask, prioritize, and manage time effectively Comfortable working in a fast-paced and customer-focused environment Basic computer proficiency (MS Office, typing speed, etc.) Flexible to work in rotational shifts (if required)

Eligibility:

Education:

Undergraduate or Graduate (any stream)

Experience:

Freshers and experienced candidates can apply

Location:

Open to candidates from

PAN India

willing to relocate to

Jaipur

Perks & Benefits:

Competitive in-hand salary: ₹27,000 - ?36,000/month

Relocation bonus

for outstation candidates

14 days of company-paid hotel accommodation

Growth and career development opportunities Friendly and inclusive work environment On-the-job training provided
If you are passionate about customer service and looking for a long-term career in an international process, we would love to hear from you!

Job Types: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹36,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Malviya Nagar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) English (Required)
Work Location: In person