Job Description

Job Title: International Customer Care Executive (Non-Voice Process)

Location: Jaipur, India

Salary: ?27,000 - ₹35,000 per month

We are seeking highly motivated

International Customer Care Executives

for our

non-voice process

team. This role offers the opportunity to provide exceptional customer support to our international clients via

email

and

chat

platforms.

Key Responsibilities:

Handle customer inquiries via email and chat, ensuring

quick and accurate responses

. Resolve customer issues related to products, accounts, and services, maintaining a

positive customer experience

.

Document

all interactions in the CRM system, escalating issues when needed. Meet

performance metrics

including response time and customer satisfaction.

Skills & Qualifications:

Excellent written communication

in English with strong grammar. Experience in

customer service

or

non-voice processes

is a plus.

Proactive problem-solving

skills with a focus on

customer satisfaction

. Ability to

multi-task

and meet deadlines in a fast-paced environment. Proficiency in

CRM systems

, email, and chat tools.

Why Join Us?

Competitive salary: ?27,000 to ?35,000 per month. Work in a

dynamic, global environment

with international clients.

Career growth

opportunities and

comprehensive training

.

Collaborative work culture

focused on employee well-being.
If you are passionate about customer service and eager to grow in an international BPO setting,

apply now

!

Job Types: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹35,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Evening shift Fixed shift Night shift Rotational shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

English (Required) Hindi (Preferred)
Work Location: In person