Job Description

Job description:

We are looking for a confident and result-oriented individual for a calling-based position. The ideal candidate will be responsible for making outbound calls or handling incoming calls to address customer inquiries, and provide product/service support.

Key responsibilities:

Handle inbound calls and resolve customer queries effectively.

Provide accurate information about the product/service.

Maintain all call logs and update CRM (Customer Relation Management) systems regularly.

Build positive relationship with customers to ensure repeat business.

Qualifications:

Minimum 12th pass or graduate.

Good communication skills in English and Hindi.

Basic computer knowledge.

Ability to remain calm under pressure and handle objections.

Prior experience in calling.

Preferred skills:

Active listening

Patience and empathy

Target - oriented mindset

Good organizational skills

NOTE:

This post is only for female candidates.

Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?17,000.00 per month

Ability to commute/relocate:

Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Work Location: In person

Speak with the employer

+91 9990853053