during night hours via phone, email, or chat with professionalism and empathy.
AdzunaExpertia+1
Provide accurate, timely information about products, services, and company policies.
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Assist with basic technical troubleshooting and escalate complex issues to senior support when needed.
Maintain detailed records of customer interactions using CRM or support tools.
Meet or exceed daily/weekly/monthly KPIs such as call volume, resolution time, and customer satisfaction.
Collaborate effectively with sales or support teams to ensure alignment and service quality.
Job Type: Full-time
Pay: ?15,000.00 - ?22,000.00 per month
Benefits:
Health insurance
Language:
English (Required)
Work Location: In person
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