Bpo Business Support Senior Specialist

Year    Gurgaon, Haryana, India

Job Description

Ensure that month end reporting is on time and accurate, analysing results and trends
Assisting in database design and maintenance
Report development and creation (Power Bi)
Production of standard reports to schedule (daily, weekly, monthly)
OneDesk Management
OneERP Firefighter (timesheets, related tickets)
OneDesk ticket response and management
OneERP time entry support for the business
Communication to any UK employee with missing time, coordinating feedback and support quick resolution
Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends
Manage data quality, perform darta quality spot checks
Undertake data extraction, transformation and uploads as required
Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends
Communication to any UK employee with missing time, coordinating feedback and support quick resolution
Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality
Filtering and cleaning data by reviewing reports, and performance indicators to locate and correct code problems
Account Payable Queries
Manages Overtime processing for UK business
User Set-up
Contractor and Partner set up and administration
Promote efficient business processes
Highlight process improvements to reduce the challenge of timesheet management for the UK

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Job Detail

  • Job Id
    JD3898585
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year