Job Description

:

We are looking for enthusiastic and customer-focused

Telecallers

to join our BPO team at

Nava India

. The ideal candidate should be fluent in

Tamil

, with additional proficiency in

English

and

Malayalam

preferred. You will be responsible for handling inbound and outbound calls, providing customer support, and promoting products or services as required.

Key Responsibilities:

Make outbound calls to potential or existing customers to inform them about company products or services. Handle inbound customer inquiries and provide accurate information or solutions. Maintain a positive, professional, and courteous approach in all customer interactions. Update and maintain customer databases with accurate information. Meet daily/weekly call and conversion targets. Work closely with the team to ensure smooth communication and efficient customer handling.

Required Skills & Qualifications:

Excellent communication skills in

Tamil

(mandatory). Good command of

English

and

Malayalam

preferred. Basic computer knowledge and familiarity with CRM or call center software is a plus. Strong listening, persuasion, and problem-solving skills. Ability to work under pressure and meet targets.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per year

Work Location: In person