oversees daily operations of a Business Process Outsourcing company or department, focusing on efficiency, team performance, and client satisfaction. Key responsibilities include leading and mentoring teams, monitoring key performance indicators (KPIs), implementing process improvements, ensuring service level agreements (SLAs) are met, handling escalations, managing budgets, and maintaining client relationships.
Job Type: Full-time
Pay: ₹362,967.43 - ₹1,583,713.78 per year
Work Location: In person
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