Box Office Assistant

Year    Alleppey, KL, IN, India

Job Description

Job Title:

Box Office Staff

Location:

AEC Cinemas, Alappuzha, Kerala

Department:

Front Office / Customer Service

Reports To:

Theater Manager / Duty Manager

Job Summary:



AEC Cinemas is looking for friendly, detail-oriented, and customer-focused individuals to join our team as Box Office Staff. In this role, you will be responsible for selling tickets, handling cash/card transactions, providing information about shows, and delivering a seamless customer experience.

Key Responsibilities:



Greet customers and provide show information, seat availability, and pricing. Sell movie tickets using the digital ticketing system (POS). Handle cash, UPI, and card transactions accurately and responsibly. Issue refunds, exchanges, and resolve customer concerns within company policy. Maintain a clean and organized work area at the box office counter. Keep up-to-date with current and upcoming movie listings and promotions. Assist in crowd control and queue management during peak times. Coordinate with ushers and management for seating or customer queries. Report any technical issues or irregularities to the theater manager. Adhere to all safety, security, and cinema operational policies.

Requirements:



Minimum Qualification: Higher Secondary (Plus Two); Degree preferred. Prior experience in customer service, cash handling, or retail is an advantage. Basic computer literacy and familiarity with digital systems (POS). Good communication skills in Malayalam and English (Hindi is a plus). Friendly personality with a customer-first attitude. Ability to work flexible shifts, including weekends, evenings, and holidays. Must be punctual, reliable, and able to work in a fast-paced environment.
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3985641
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Alleppey, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year