Job Description

Consultant - Customer Experience (Contract - 1 Year)Job location - Andheri East (Work from office)Voice Process/Non Voice (Domestic & International Process)Responsibilities:1. Resolving customer queries, recommending solutions and guiding product users through features and functionalities.2. Process - Blended (Voice & Chat)Requirements:1. Pure Customer Service - No Targets, Sales, Upselling2. 6 day working (rotational off),3. 9 hours working (1 hour break)4. Rotational shifts and week-offs5. 6:30 AM - 7 PM Shift Day Shift | 8 AM - 9 PM Day Shift6. For Male Candidates - (Should be comfortable with Rotational Night Shift)7. Age 18+8. Excellent English Communication skills9. Good writing and typing speed10. Prior BPO Experience (Not Mandatory)- Walk-in interviews Timings: 29th April 2025 | 30th April 2025| 2nd May 2025 - 11 AM to 3 PM- Address- Ground floor, Empressa 14, Western Express Highway, Navpada, Airports Authority Colony, Andheri East, Mumbai, Maharashtra 400099- Google Map- goo.gl/maps/eAMF2EagqFmgzshQ7 (ref:updazz.com)