Job Description

Job Title:

Booking Executive

Location:

Mumbai (Office-based)

Shifts:

Morning (Early):

07:00 AM - 03:00 PM

Mid-Day:

10:30 AM - 06:30 PM

Afternoon/Evening:

02:00 PM - 10:00 PM

Reporting To:

Operations Manager / Booking & Vendor Development Head

Job Purpose

To handle end-to-end booking operations in staggered shifts, ensuring 100% coverage during peak hours by coordinating between clients, vendors, and drivers for smooth duty deployment.

Key Responsibilities

Booking Management

Receive duty requests from officers/corporates. Check fleet/vendor availability and confirm assignments. Enter all bookings in the MIS system/booking register.

Vendor & Driver Coordination

Contact vendors to arrange cars as per requirement. Assign drivers, share duty details, and ensure reporting on time. Manage last-minute cancellations/replacements smoothly.

Client/Officer Communication

Share confirmed duty details (driver & vehicle info). Provide updates in case of delays/changes. Maintain professional communication for all queries.

Documentation & Billing Support

Ensure duty slips/logbooks are collected and verified. Share accurate duty records with billing/accounts team. Keep proof of duty confirmation for audit/compliance.

Shift Handover

Pass pending bookings, issues, and next-day duties to the next shift. Ensure smooth transition between overlapping shifts.

Shift-Wise Focus

7:00 AM - 3:00 PM:

Manage peak morning duty deployments. Check previous night's duty updates. Confirm early bookings and driver reporting.

10:30 AM - 6:30 PM:

Handle mid-day bookings and vendor confirmations. Overlap with both morning & evening shifts for continuity. Follow up on client requirements for the next day.

2:00 PM - 10:00 PM:

Manage evening deployments and urgent requests. Confirm next day's morning duty line-up. Submit reports to billing/accounts team.

Skills & Qualifications

1-3 years' experience in booking/operations/logistics. Strong communication (English, Hindi, Marathi). Basic computer & MIS knowledge (Excel, WhatsApp/email). Ability to multitask & work under pressure.
Job Type: Full-time