Handle B2B hotel booking queries through mails/calls/messages
Communicate & action queries as per requirement
Escalate queries & concerns to concerned department/person
Follow SOPs and focus towards query management
Keep track and be updated of the changes in hotel policies
Focused to follow result oriented work
Strong & effective query conversion through follow ups
Maintain proper data of the queries handled, booking done and payment reminders
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Leave encashment
Work Location: In person
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