Job Description

Job Objective :We are seeking a dedicated and capable Clinic Manager to oversee the daily administrative operations of our clinic in Delhi.In this role, you will play a pivotal part in implementing procedures aimed at optimizing patient care while effectively managing the clinic\'s operations. :Clinical Store Operations :- Organize clinical records, patient health records, and other essential documents and resources.- Foster clear and effective communication with clinic employees, including medical practitioners and representatives.- Develop, implement, and monitor the clinic\'s budget, billing system, and inventory.- Oversee the purchase, maintenance, and repair of clinical store equipment.- Develop, implement, and maintain store policies and procedures.- Supervise the planning, preparation, and distribution of patient charts and medical records.- Oversee daily financial operations, including cash handling, payment processing, and reconciliations.Customer service : Assisting customers/patients with their queries at the Clinic. Welcome all patients/walk-ins in a responsible fashion.Brand Promotion:- Promote the principles on which the Brand BOHECO is formed. - Strive to increase footfall and conversions of patients at the clinic.- Develop and execute marketing strategies to increase the clinic\'s visibility and attract a diverse clientele.Documentation & Reporting: Maintaining a list of issued prescriptions, patient case record forms, and submit monthly and annual reports covering the qualitative and quantitative aspects related to this function.Client Feedback: Obtaining product performance and patient progress reviews from clients every fortnight to aid them with improvingtheir quality of life.Clinic Management:- Ensure that all the equipment specially purchased for the store is handled appropriately, stored appropriately after use, and kept in an orderly manner including conducting AMCs when required.- Supervise that the customers/patients who visit the clinic for seeking treatment are handled smoothly without any hurdles.- Proactive and smooth conduct of Follow up visits of patients.- Keep a detailed record of all medicines purchased and used during the check-ups.- Manage inventory of BOHECO related products- Record, manage, and close each order/walk-in patient/customer and sale.- Looking after the daily operations and up-keep of the clinicOther Responsibilities :\xc2\xa0- Conducting or requesting the conduct of screening and diagnostic tests to reveal health issues.- Calming anxious and distressed patients.- Attend various events, workshops, and seminars in Delhi to promote the clinic.Skills :- Knowledge of procuring supplies, equipment, and staff needed at the clinic.- Proficiency in managing budgets, billing, and negotiating with suppliers and vendors.- Exceptional interpersonal skills for liaising with patients, healthcare providers, and specialists.- Excellent Verbal and Written - English and Hindi communication skills.- Proactive at problem solving, being adaptable, and having commercial awareness.- Open to long working hours and attendance of 6 days a week (ref:biojoby.com)

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