Job Description

Key responsibilities

Customer interaction:

Greet customers, listen to their concerns, and maintain a professional and communicative relationship throughout the repair process.

Vehicle assessment:

Inspect damaged vehicles to diagnose the extent of the damage and create detailed repair orders.

Estimating and billing:

Provide cost and time estimates for repairs, explain the estimate to the customer, and finalize billing after the work is completed.

Insurance coordination:

Handle the insurance claim process, including notifying the insurance company, verifying documents, and submitting reports.

Workflow management:

Relay repair instructions to the shop floor, monitor the progress of the work, and ensure repairs are completed on time and to the required standards.

Quality control:

Perform final checks on completed work to ensure it meets quality standards before the customer takes delivery of the vehicle.

Communication:

Keep customers informed about the status of their vehicle and any changes to the repair schedule.

Documentation:

Maintain accurate records of services provided, customer interactions, and repair history.
Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person