Job Description

Job Title:

Bodyshop Service Advisor

Department : Bodyshop Work Location:

Vasco

Looking for candidates preferably From Goa

Age: (Should not be a criteria for the right candidate)

Salary Range: (As per company standards)

Qualification: ITI / Diploma in Automobile/Mechanical trade

Experience Range:

ITI + 3yrs as technician, Diploma + 1 year as

technician, Degree Fresher's acceptable

Job Knowledge: (Technical and Commercial knowledge + Courtesy for

handling customers)

Reports to: (Asst. Works Manager)

Skills (Reqd/Desired) : Communication

Attributes (Quality/Character): (Honesty & Integrity & Courtesy)

Essential Duties and Responsibilities:

? Ensure speedy maintenance and repair of vehicles through clear

identification of customer's needs and accurate demanded repair

understanding by using probing sheet.

? Ensure vehicle cleanliness through use of vehicle protection materials

(seat covers, floor mats etc.).

? Provide clear cost estimates and keep customers informed of work

progress.

? Monitor the work progress and keep customers informed of changes in

cost and completion times.

? Ensure clear and precise service invoices that show parts, Labour and

lubricant charges.

? Take all necessary actions to resolve customer complaints as per

promised time.

? Ensure all customer vehicles are clean and ready according to the

promised delivery time

? Conduct Post-Service Follow-up after 3 days of vehicles delivery to

check customers satisfaction.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person