Job Description

Job Title:

Bodyshop Service Advisor

Department : Bodyshop Work Location:

Vasco

Looking for candidates preferably From Goa

Age: (Should not be a criteria for the right candidate)

Salary Range: (As per company standards)

Qualification: ITI / Diploma in Automobile/Mechanical trade

Experience Range:

ITI + 3yrs as technician, Diploma + 1 year as

technician, Degree Fresher's acceptable

Job Knowledge: (Technical and Commercial knowledge + Courtesy for

handling customers)

Reports to: (Asst. Works Manager)

Skills (Reqd/Desired) : Communication

Attributes (Quality/Character): (Honesty & Integrity & Courtesy)

Essential Duties and Responsibilities:


Ensure speedy maintenance and repair of vehicles through clear

identification of customer's needs and accurate demanded repair

understanding by using probing sheet.


Ensure vehicle cleanliness through use of vehicle protection materials

(seat covers, floor mats etc.).


Provide clear cost estimates and keep customers informed of work

progress.


Monitor the work progress and keep customers informed of changes in

cost and completion times.


Ensure clear and precise service invoices that show parts, Labour and

lubricant charges.


Take all necessary actions to resolve customer complaints as per

promised time.


Ensure all customer vehicles are clean and ready according to the

promised delivery time


Conduct Post-Service Follow-up after 3 days of vehicles delivery to

check customers satisfaction.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person