We are a leading automobile service center in Chennai, specializing in high-quality body repair and maintenance services. We are seeking an experienced Bodyshop Advisor to join our team and ensure exceptional customer service and efficient workshop operations.
Key Responsibilities
Serve as the primary point of contact for customers seeking body repair services.
Prepare accurate repair estimates and invoices, detailing labor, parts, and additional services.
Liaise with insurance companies to process claims and approvals for repairs.
Create and manage work orders, ensuring timely and accurate completion of services
Conduct final inspections of vehicles post-repair to ensure quality standards are met.
Follow up with customers post-service to ensure satisfaction and address any concerns.
Coordinate with technicians and parts departments to ensure efficient workflow.
Maintain accurate records of customer interactions, repair histories, and financial transactions.
Qualifications
Minimum of 5 years in an automobile workshop, with at least 2 years in a customer-facing role.
Diploma or degree in Mechanical Engineering or a related field.
Skills:
Strong communication and interpersonal skills.
Proficiency in using workshop management software.
Ability to assess vehicle damage and provide accurate repair estimates.
Knowledge of insurance processes and claim procedures.
Attention to detail and organizational skills.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Morning shift
Work Location: In person
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