Job Description

Job Summary:

As a

Presales Executive

at a BMW showroom, you will be responsible for delivering an exceptional customer experience from the first point of contact. You will play a crucial support role in the sales process by identifying customer needs, introducing BMW's product range, arranging test drives, and assisting Sales Consultants in generating leads and closing sales. You will be a key ambassador of the

BMW brand

and its values:

Performance, Innovation, and Luxury

.

Key Responsibilities:Customer Engagement & Lead Generation

Greet showroom visitors and assist them in exploring BMW vehicles based on their preferences and requirements. Understand and analyze customer needs to recommend appropriate models and configurations. Capture and qualify leads for the sales team through proactive conversations. Maintain a professional and welcoming environment for all walk-in and appointment-based clients.

Product Presentation & Demonstration

Provide detailed product information, highlighting BMW's unique features, innovations, and benefits. Coordinate and conduct vehicle walkarounds and demonstration drives. Stay updated with BMW's latest technologies, model updates, packages, and offers.

Sales Coordination & Support

Assist Sales Consultants in preparing vehicle proposals, quotations, and finance options. Coordinate with internal departments (finance, insurance, delivery) to ensure a smooth pre-sales process. Follow up with prospects through calls, emails, or digital channels to nurture interest.

Customer Relationship Management

Maintain accurate customer data in CRM systems. Support marketing efforts by inviting prospects to showroom events and launch activities. Contribute to customer retention and satisfaction by delivering a personalized, luxury experience.

Requirements & Qualifications:

Bachelor's Degree in Business, Marketing, or Automotive Management (preferred). 1-4 years of experience in luxury automotive presales or customer-facing roles. Excellent communication skills (English, regional language as needed). Passion for premium/luxury automobiles, especially the BMW brand. Well-groomed, confident, and presentable. Working knowledge of CRM tools and Microsoft Office Suite. Valid driving license (preferred for conducting test drives).
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Work Location: In person