Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Position Summary The Alliance and Ecosystems Communications Supervising Associate (Assistant Manager) will serve as the communications executioner for EY’s Alliance and Ecosystems team globally. He/she will report to the Alliance CE Leader and support the strategic and tactical programmes to amplify the work of Alliance and Ecosystems internally to EY.
The Supervising Associate (Assistant Manager / AM) will craft content and manage design for Alliance and Ecosystems communications which will create measurable impact globally and within the Alliance and Ecosystems community; integrate across sectors, Service Lines, Areas and functions; and deliver sustainable results. The communications will be issued in Broadcast Centre as appropriate and analysis of the data for data story telling is required. The Manager will be able to synthesize information to share pick-up and results.
The AM will be responsible for coordinating submissions, sign-off and working across necessary teams and with content management tools such as EY Share/Discover to update appropriate sites with timely Alliance and Ecosystems content and ensure there is a content management plan for regular refresh of content.

• The AM will actively participate in meetings and team calls to drive forward projects and build relationships across the organization.
• The AM will develop, launch and maintain a CE tracker for all Alliance tiers and Ecosystems communications ensuring that all Alliance and Ecosystems teams are aware of the

process and that all items are recorded in the tracker.

• This role requires an experienced, energetic and resilient team player with a good understanding of what it takes to deliver multi-channel communications programs in a complex environment.

Working closely in an agile team, the successful candidate will be required to understand the capabilities of the current GDS teams and manage BMC expectations by building relationships and collaborating closely within the BMC team and client-serving subject matter experts.

Technical Skills/Tools Requirement
Essential

• Relevant experience in communications, organization and prioritization skills, and attention to detail. Ability to quickly build knowledge of the EY business, particularly the key priorities, structure,

internal audience, core offerings and our clients’ issues and agendas across sectors and geographies globally

• Outstanding written and oral communications, a generous aptitude to learn the organisation’s pattern of communication
• Experience and good understanding of communications tools, intranets and spreadsheets
• 5+ years of total communications experience in professional services or similar industries
• 5 years’ experience in managing communications programs – from drafting copy, managing content and intranets, reviewing and analysing metrics and managing design
• Proven ability to project manage
• High level of networking, team building and stakeholder management skills
• Strong analytical and critical thinking skills
• Advanced knowledge in MS Office, including Excel (including developing pivot tables) and PowerPoint
• Good understanding of digital marketing including social media, analytics and reporting
• Ability to work as part of an agile team; independent and showing flexibility during peak times
• Team player with a knack to motivate the team to deliver programs within a stipulated timeframe
• Ability to bridge any gap between the BMC expectations and the GDS capabilities
• Develop and apply creative solutions to complex issues.
• Assert own ideas, gain support and commitment from executive level stakeholders and mobilize others to take action.
• Gather stakeholder feedback to generate meaningful, actionable information that helps drive change and campaign improvements.

Desirable

• Intranet and data analytics skills

Roles and responsibilities

• Project planning: Combine knowledge of project management, change management, the EY business in order to create and maintain project plans for BMC’s most critical priorities and projects
• Communication: Manage relationships with key stakeholders within BMC, and across geographies and functions (Business development, Markets, Talent, Finance, etc.).

Conduct regular meetings with your team, present progress reports, and analyse the results of completed campaigns

• Reporting: Create status overview and performance reporting for Communications programs and projects for various executive stakeholders
• Ad hoc request management/execution: Support the Communications team in other administrative tasks related to programs

Skill Set Requirement Matrix
Technical Competency

• Microsoft PowerPoint
• Microsoft Word
• Microsoft Excel
• Social media tools
• SharePoint

Operational Competency

• Business acumen
• Communication skills
• Reporting
• Project planning
• Digital marketing skills
• Listening skills
• Result-oriented
• Time management
• Customer focus
• Personal learning & development
• Planning
• Organizing

Competency Proficiency Scale
The Proficiency Scale is an instrument used to measure one’s ability to demonstrate a competency on the job. The scale captures a wide range of ability levels and organises them into five steps; from ‘Fundamental Awareness’ to ‘Expert’.
In combination with the Proficiency Map for a specific occupation, an individual can compare their current level of proficiency to top performers in the same occupation. This scale serves as the guide to understanding the expected proficiency level of top performers at each grade level.

N/A Not Applicable You are not required to apply or demonstrate this competency. This competency is not applicable to your position.
Fundamental Awareness
(basic knowledge) You have a common knowledge or an understanding of basic techniques and concepts.

• Focus is on learning.

Novice
(limited experience) You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.

• Focus is on developing through on-the-job experience;
• You understand and can discuss terminology, concepts, principles, and issues related to this competency;
• You utilise the full range of reference and resource materials in this competency.

3 Intermediate You are able to successfully complete tasks in this competency as requested. Help from an expert may be required from time to time, but you can usually perform the skill independently.

• Focus is on applying and enhancing knowledge or skill;
• You have applied this competency to situations occasionally while needing minimal guidance to perform successfully;
• You understand and can discuss the application and implications of changes to processes, policies, and procedures in this area.

4 Advanced (applied theory) You can perform the actions associated with this skill without assistance. You are certainly recognised within your immediate organisation as ‘a person to ask’ when difficult questions arise regarding this skill.

• Focus is on broad organisational/professional issues;
• You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented;
• You are capable of coaching others in the application of this competency by translating complex nuances relating to this competency into easy to understand terms;
• You participate in senior level discussions regarding this competency;
• You assist in the development of reference and resource materials in this competency.

5 Expert You are known as an expert in this area. You can provide guidance, troubleshoot and answer questions related to this area of expertise and the field where the skill is used.

• Focus is strategic;
• You have demonstrated consistent excellence in applying this competency across multiple projects and/or organisations;
• You are considered the ‘go to’ person in this area within NIH and/or outside organisations;
• You create new applications for and/or lead the development of reference and resource materials for this competency;
• You are able to diagram or explain the relevant process elements and issues in relation to organisational issues and trends in

sufficient detail during discussions and presentations, to foster a greater understanding among internal and external colleagues and constituents.

Deliverable – Skill set evaluation comparison
This initiative of skill set evaluation will be rolled out only for the Operations team at this point. Screening by the recruitment team using this evaluation matrix and interview questionnaire will be done during the next phase which would be post the successful implementation of the initiative across all the operations team within BCS.
Example:
Technical Competency

• Microsoft PowerPoint
• Microsoft Word
• Microsoft Excel

Operational Competency

• Creative Quotient
• Communication Skills (Comprehend, Verbal & Written)
• Listening Skills
• Result Oriented
• Time Management
• Customer Focus
• Personal Learning & Development
• Planning
• Organising

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