Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for passionate professionals who will be responsible for user acceptance testing of various Marketing technology products used within BMC

Your key responsibilities

• UAT testing of various Marketing technology products - Web, social, eMarketiong & mobile
• Write and execute test cases and scripts
• Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience in writing and executing the test cases and scripts.
• Manage stakeholders by understanding the requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews
• Track work pipeline and deliver as per defined SLA & commitments

Skills and attributes for success

• Working knowledge of Enterprise CMS (AEM - Adobe Manager Suit, Wordpress or other related CMS) Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience of end-to-end marketing technology platforms i.e. email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Should be comfortable in a global and virtual teaming environment, should be excellent in both written and verbal communication with stakeholders across geography. (Clients are from UK)

To qualify for the role, you must have

• Working knowledge of Enterprise CMS (Unily, AEM - Adobe Manager Suit, Wordpress or other related CMS)
• Experience of end to end Marketing technology products/platforms i.e. email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Experience with QA and user experience testing process, methodologies and tools.
• Experience in writing and executing the test cases and scripts.
• Proven ability to manage time effectively, prioritize work to meet frequent deadlines, and deliver a quality product.
• Ability to troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience managing stakeholders by understanding the requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews
• Experience with tracking work pipeline and deliver as per defined SLA & commitments
• Strong marketing technology background
• Excellent written and verbal communication. (Clients are from UK)

Ideally, you'll also have

• Ability to think strategically/end-to-end with result-oriented mindset
• Ability to build rapport within the firm and win the trust of the clients

Technologies and Tools

• Content management system (AEM, Wordpress etc)
• Marketing automation platforms (Marketo, Sprinklr, Hubspot etc)

• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

• A professional who has technical experience and enthusiasm to learn new things in this fast-moving environment
• Self-motivated individual who strives to learn new technology and help improve the existing standard testing process
• Professional who is willing to work with cross functional team to work with Product managers and EY IT team

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.