Job Description

[BLR] Professional Services Engineer
Location: Bangalore, India
About Arrcus
Arrcus was founded to enrich human experiences by interconnecting people, machines, and data. Our team comprises world-class technologists with a proven record in delivering industry-leading networking products, supported by visionary leaders, experienced operators, and Tier One VCs.
Role:
We are looking for a highly motivated and experienced Professional Services Engineer to join our customer-facing team. In this role, you will play a pivotal part in the design, deployment, and optimization of advanced data center networking solutions. You'll work directly with customers to implement Arrcus technology, delivering best-in-class experiences while solving real-world challenges in modern network infrastructures.
Responsibilities:

• Lead the implementation and deployment of EVPN-VXLAN, L3VPN, and IP/MPLS-based network solutions in customer environments

• Design and document High-Level Designs (HLDs) and Low-Level Designs (LLDs) for data center, core, and edge networks

• Collaborate with customers to understand business requirements and translate them into technical solutions

• Provide hands-on support during integration, migration, and post-deployment phases

• Troubleshoot and resolve complex networking issues across multi-vendor environments (Cisco, Juniper, Arista)

• Deliver knowledge transfer sessions, operational handover, and detailed documentation

• Work with internal teams including Product Management, Engineering, and Support to influence product direction and ensure customer success

• Stay current with networking trends, protocols, and vendor certifications to maintain technical leadership

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field

• 5-8 years of hands-on experience in networking with a strong focus on Data Center technologies, including at least 2-3 years in a Professional Services or Customer-Facing Deployment role

• Strong expertise in routing protocols and technologies: BGP, OSPF, ISIS, MPLS (L2/L3 VPN), EVPN, VXLAN

• Experience in troubleshooting L1/L2 issues

• Proven ability to create and present HLD and LLD documentation for complex network solutions

• Hands-on experience with network devices from Cisco, Juniper, and Arista

• Familiarity with tools like tcpdump, Wireshark, Ixia, terminal servers, and network PDUs, DHCP/ZTP(Zero Touch provisioning), Ansible and REST APIs

• Networking certifications (CCIE, JNCIE) are preferred

• Strong customer engagement skills with excellent troubleshooting, documentation, and communication abilities

• Self-starter with the ability to work independently and in a fast-paced environment

Benefits:

• Competitive compensation packages including equity

• Medical Insurance

• Parental Leave

Investors and Funding
Arrcus has raised over $125M in funding from top tier Venture Capital firms(VCs) such as Prosperity7 Ventures, Lightspeed Venture Partners, General Catalyst, and Clear Ventures, as well as strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next.
For more information, go to or follow .
Equal Opportunity
At Arrcus, we're proud to be an equal opportunity employe. Wee realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief in culture addition will propel us forward together.
With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited t hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation,n, and training.
Powered by JazzHR