Job Description

(A) Birbal Relationship Manager (BRM) :

We are looking for an outgoing Birbal Relationship Manager (BRM) to foster strong relationships with our clients. The (BRM) Birbal Relationship Manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints and ensuring client satisfaction. To be successful as a Birbal Relationship Manager (BRM), you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

(B) Birbal Relationship Manager (BRM) Responsibilities:

Maintaining a deep knowledge of the company's products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product or service consultations and guiding their decision-making process. Upselling and cross-selling products or services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales or revenue targets. Ensuring client satisfaction.

(C) Birbal Relationship Manager (BRM) Requirements:

Applicable to both freshers and experienced. Degree in management, marketing, communication, or a similar field is preferred. Experience as a relationship manager, in customer service, or a similar role is preferred. Ability to build and maintain strong client and business relationships. Proficiency in Microsoft Office and Birbal CRM Software. Excellent communication and interpersonal skills. Good conflict resolution and problem-solving skills. Leadership and team management skills. Customer-oriented.
Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 600 months

Pay: ₹8,732.17 - ₹40,074.16 per month

Expected hours: No more than 168 per week

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home
Ability to commute/relocate:

Durgapur, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) Direct sales: 1 year (Preferred) B2B sales: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person