? Reporting to Regional Service Manager & General Manager Service
? Manage Breakdown calls in the assigned territory for the MIF.
? Attain quick response time and reduce the downtime.
? Carry out installations of new machines as per the commitment and impart training to customer for optimum use of the equipment.
? Acquire after Service Contract such as CMC & AMC in the assigned territory.
? Provide Preventive Maintenance for the MIF under warranty & Service Contract so as to reduce repeated breakdown calls and improve performance of the units.
? Updating of service records on SIMS/CRM.
? Ensure proper updating of service records on SIMS/CRM by the regional service team.
? Creating Installation records.
? Manage proper delivery of service parts to customer and send back defective parts.
? Adhoc work given by HOD
Job Type: Full-time
Pay: ₹22,000.00 - ₹27,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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