Job Description

Biomedical Engineer (Customer Support Engineer) CR/DR

We are looking for a Biomedical candidate who should have basic knowledge of X-ray machines along with min one year of work experience/freshers.

Should be able to handle the equipment's breakdown calls, Preventive Maintenance, Installations and service Revenue Follow-up.

Note: Candidate should be ready to travel anytime (fieldwork) for the allocated regions.

Responsibilities:

Reporting to Regional Service Manager & General Manager Service

? Manage Breakdown calls in the assigned territory for the MIF.

? Attain quick response time and reduce the downtime.

? Carry out installations of new machines as per the commitment and impart training to customer for optimum use of the equipment.

? Acquire after Service Contract such as CMC & AMC in the assigned territory.

? Provide Preventive Maintenance for the MIF under warranty & Service Contract so as to reduce repeated breakdown calls and improve performance of the units.

? Updating of service records on SIMS/CRM.

? Ensure proper updating of service records on SIMS/CRM by the regional service team.

? Creating Installation records.

? Manage proper delivery of service parts to customer and send back defective parts.

? Adhoc work given by HOD

Job Type: Full-time

Pay: ?22,000.00 - ?27,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus Yearly bonus
Work Location: In person