Job Description

Team Leadership:

Recruit, train, coach, schedule, and manage a team of billing clerks/specialists, providing guidance and support.

Process Oversight:

Supervise the entire billing cycle, from data compilation to invoice generation, ensuring accuracy and adherence to policies.

Accuracy & Compliance:

Verify invoices, balances, and purchase orders; ensure compliance with financial regulations and internal controls.

Issue Resolution:

Handle escalated client inquiries, disputes, and payment issues, acting as a liaison between customers and the company.

Reporting & Analysis:

Monitor performance metrics (KPIs, SLAs), analyze billing reports, and identify areas for process improvement and automation.

Financial Management:

Oversee accounts receivable, manage payment processing, and approve financial transactions like credit memos.
Job Types: Full-time, Permanent, Fresher

Pay: ?18,106.76 - ?35,723.32 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person