Job Description

The Billing & Reception Executive is responsible for managing

front-desk operations and patient billing processes

in a clinic setting. This role ensures smooth patient flow, accurate billing, courteous service, and compliance with clinic policies while maintaining confidentiality and professionalism.

Key ResponsibilitiesReception & Patient Coordination

Greet patients and visitors and manage appointment scheduling Handle patient registrations, records, and updates Answer phone calls, emails, and patient inquiries professionally Ensure smooth patient flow and minimize waiting times
Billing & Payments

Generate patient bills accurately for consultations, procedures, and services Collect payments (cash, card, insurance, digital modes) and issue receipts Coordinate with insurance providers and handle claim documentation if applicable Maintain billing records and daily cash reports
Administrative & Records Management

Maintain patient files, billing data, and appointment records Ensure confidentiality of patient information in compliance with clinic policies Support doctors and nursing staff with administrative requirements
Coordination & Support

Liaise with doctors, lab staff, pharmacy, and insurance teams Follow up on pending payments and approvals Assist in audits and reporting as required
Required Qualifications

Diploma or Bachelor's degree in Healthcare Administration, Commerce, or related field 1-4 years of experience in clinic reception and billing Familiarity with medical billing software and clinic management systems Basic knowledge of insurance and healthcare billing processes
Key Skills

Strong communication and patient-handling skills Accuracy and attention to detail Billing, cash handling, and record management Multitasking and time management Professionalism and empathy
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person