Job Description

Key Responsibilities of Billing Personnel in a Hospital

Patient Billing & Invoicing

Prepare and generate accurate bills for outpatient, inpatient, emergency, and day-care services. Ensure all services, procedures, investigations, and medicines are correctly entered into the billing system. Verify patient details and doctor orders before final billing.

Insurance & TPA Coordination

Handle cashless and reimbursement processes with insurance and TPA departments. Submit required documents for pre-authorization and final approvals. Follow up on pending insurance claims and maintain related records.

Payment Collection & Receipts

Collect payments (cash, card, UPI, cheque) and issue receipts to patients. Ensure reconciliation of daily cash and deposit amounts to the accounts department. Maintain record of advances and refunds properly.

Credit & Corporate Billing

Process bills for corporate clients, panel patients, and empanelled organizations. Maintain proper documentation for credit patients and coordinate with corporate HR/finance departments for timely payment.

Audit & Record Maintenance

Maintain and file all billing-related documents and reports systematically. Support internal and external audit requirements. Ensure compliance with hospital billing policies and procedures.

Coordination with Other Departments

Coordinate with nursing stations, pharmacy, laboratory, radiology, and admission desk for accurate billing inputs. Resolve discrepancies in charges or entries promptly.

Customer Service

Respond to patient and family queries regarding billing, insurance, and payment processes. Ensure transparency and maintain a courteous attitude while handling billing concerns.

System & Data Accuracy

Enter data accurately into the Hospital Information System (HIS). Check for duplication, missed charges, or wrong entries before finalization.

Reporting

Prepare daily, weekly, and monthly billing and collection reports. Update management on outstanding dues, insurance claims, and refunds.

Compliance & Confidentiality

Adhere to hospital financial policies and ethical standards. Maintain confidentiality of patient and financial information.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person