Job Description

Key Responsibilities

Billing Management

Oversee end-to-end billing operations for all departments - OPD, IPD, IVF, Pharmacy, Laboratory, OT, and Procedures. Ensure accurate and timely generation of bills for patients (cash, card, UPI, credit billing). Maintain updated tariffs, packages, and procedure codes.

Mediclaim / TPA Handling

Supervise pre-authorization, documentation, and approvals for cashless treatments. Coordinate with TPA/insurance companies for claim settlement. Maintain records and monitor claim status till final settlement. Handle patient queries related to insurance coverage and billing.

Credit Billing & Corporate Clients

Manage credit billing processes for corporate tie-ups, government schemes, and panel patients. Ensure timely submission of bills and follow-up for payments. Reconcile outstanding dues and prepare aging reports.

Audit & Compliance

Conduct daily, weekly, and monthly billing audits to ensure zero revenue leakage. Verify discounts, approvals, and doctor sharing as per hospital policies. Ensure compliance with hospital SOPs, financial policies, and statutory requirements.

Reporting & MIS

Prepare daily revenue collection reports, outstanding reports, and claim status updates. Provide management with data analysis on billing trends, revenue forecasts, and bottlenecks. Maintain transparency in financial records and coordinate with accounts/finance teams.

Team Leadership

Supervise billing executives, cashiers, and insurance coordinators. Train and mentor staff for accuracy, customer service, and process efficiency. Allocate work shifts and ensure adequate manpower coverage.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Work Location: In person