Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Following admission guideline protocols while performing admission of patients
Handle phone calls in absence of customer care team
Understanding patient's needs and provide billing services as necessary
Handling cash / petty cash vouchers
Ensure that all services are billed before the patient leaves the hospital
Ensuring acknowledgment from patients on all hospital procedures
Providing cost estimation and financial clearance for patients
Preparing interim bills and counseling patients on outstanding expenses
Preparing final bills according to the agreed package or tariffs
Job Specifications:
Qualification: Degree in Accounting or similar stream
Experience: Minimum 2 years of experience in managing similar roles in hospitals
Technical Skills: Accounting, Record Management, MS office
Management Skills: Be a good team player, maintain good people relations, practice conflict resolution
Communication Skills: Good command over English, Kannada. Ability to resolve problems through effective communication
Job Type: Full-time
Pay: From ?18,000.00 per month
Work Location: In person
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