Job Description

Patient Billing & Invoicing

Prepare accurate bills for inpatient, outpatient, and emergency services. Verify charges for diagnostics, pharmacy, lab, nursing, and procedures before final billing. Ensure coding accuracy (ICD/CPT codes) for all treatments and services. Generate interim and final bills for patients during discharge.

2. Insurance Coordination

Verify patient insurance coverage, eligibility, and approvals (pre-authorization). Coordinate with insurance companies for claim submissions and approvals. Track claim status and follow up on pending or rejected claims. Ensure compliance with insurance guidelines and documentation requirements.

3. Payment Processing & Follow-up

Collect payments from patients (cash, card, online, insurance). Record receipts accurately in the hospital billing software. Maintain accounts for corporate clients, TPAs (Third Party Administrators), and insurance partners. Follow up on outstanding payments and resolve discrepancies.

4. Documentation & Record Management

Maintain patient billing files, approvals, discharge summaries, and claim forms. Ensure proper documentation for audits and statutory compliance. Update billing details regularly in the Hospital Information System (HIS).

5. Patient Coordination & Support

Respond to patient queries regarding charges, estimates, and billing procedures. Provide cost estimates for surgeries, admissions, and procedures. Resolve billing issues in a professional and patient-friendly manner. Coordinate with doctors, nurses, pharmacy, lab, and radiology departments as needed.

6. Compliance & Quality

Ensure adherence to hospital billing policies and healthcare regulations. Maintain confidentiality of patient information (HIPAA/GDPR guidelines, if applicable). Assist in internal and external audits by providing required billing data. Support process improvements for faster and error-free billing.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,873.17 - ₹30,516.61 per month

Work Location: In person