Accountable to handle Outpatient Billing process courteously with accurate Billing from Registration through Final Billing process and improve Patient satisfaction
To have sound knowledge on Treatment specifics, patient requirements, packages, tariffs and billing transactions
To greet and identify Patient needs and help in Registration and appointment Schedules process to reduce wait time for patients patient schedules based on Doctor's availability and Specializations
To share Bill estimate and collect pa
To allocate patients based on the fixed Treatment plans and consultations
To collect cash or credit mode of payments and to guide patient with unique ID, Patient file, Doctor's name and estimated wait time to visit. Direct to respective Treatment area
To coordinate with the internal team to check for Bill revisions or cancellations
To share final bill if there are revisions and follow up for cancellation or collection process
To update the HIS system, share reports and hand over cash to the Accounts Team
To adhere to process compliance, observe all findings during the audits and perform effective root cause analysis along with Internal Audits and Ops supervisors.
To keep abreast of OP Billing process and improve Patient experience with the Hospital
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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