Billing Executive

Year Surat, Gujarat, India

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Roles & Responsibilities

Will be creating Invoices on a web-based accounting system.
Receiving and sorting incoming payments with attention to credibility.
Should be comfortable & adaptive to ticketing systems.
Maintain the SLA set to resolve the queries.
Should be innovative in finding solutions for any heart-burning issues.
Attend to client calls, emails and chats from clients with at most attention to avoid repetitive queries.
Work independently and as part of a team to handle customer conflict and resolve issues professionally.
Interact with team members sharing information and working to make sure the best practices are used to achieve the team goals.
Review customer\'s reasons for delinquency and determine if a temporary solution would cure continuous delinquency.
Monitor overdue accounts, using computers and other automated systems and report to the line managers of any issues identified.
Must communicate & follow up effectively with clients and internal teams to resolve cases identified or reported.

Skills Requirements

Job Type: Full-time Salary: 915,000.00 - 920,000.00 per month

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