Generate bills for patients (inpatient, outpatient, emergency).
Timely collection of charge sheets from all Departments for capturing into Hospital Management System.
Liaise with Nursing Unit Mangers/Teams to ensure 100% completeness of charge sheets for patients under IPD (Inpatient Department) for timely billing.
Liaise with Nursing Unit Mangers/team and Pharmacy Department to ensure pharmacy bills and medication returns are timeously processed prior to patient discharge and Take-Home medications are appropriately adjusted on final bills.
Liaise with all units to ensure miscellaneous services e.g., use of equipment during surgery (theatre), IPD and OPD consultations, radiology services, etc. are billed accurately.
Ensure self-auditing of bills before submissions to Billing Supervisor or Patients depending on the time of day.
Liaise with Claims Unit when required for the processing of bills for Insurance Clients.
Ensure Patients are provided accurate bills (100% accuracy) at all times.
Ensure cash patients are provided with billing tariffs on timely basis for payment before service delivery.
Timely update to Billing Supervisor on any matter that may affect the collection of payment from patients, particularly in respect of Private Patients.
Ensure that all relevant documents relating to bills are made available to patients when required (interim bills, final bill).
Verify patient insurance details and coverage.
Prepare and submit pre-authorizations and final claim submissions.
Coordinate with Third Party Administrators (TPAs) for approvals and payments.
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