Job Description

Role Overview

The Billing Executive is responsible for accurate and timely execution of monthly billing cycles across Satcom services, ensuring billing hygiene, correct documentation, IBIS/Zoho updates, query handling, reconciliation support, vendor coordination, and revenue assurance.

Key Responsibilities

a. Monthly Billing Process

Complete billing cycle with 100% accuracy. Extract data from IBIS, Smartsheet, vendor logs, and email instructions. Validate SO/PO, contracts, activation forms, vessel details, and rate plans. Ensure correct GST, IGST and tax structures applied before invoice release. Check pro-rata billing, CN/DN, amendments, deposit invoices.
b. IBIS System Updates

Update vessel/service changes within 24 hours. Enter INM-C fees, AAIC, activation fees, and Starlink updates. Ensure IBIS entries match vendor billing and customer contract terms.
c. Zoho Books - Accounting Entries

Enter sales invoices, purchase invoices, CN/DN accurately. Maintain clean, complete entries aligned with contract and documentation.
d. Reconciliation Activities

Purchase vs sales reconciliation for airtime services. Perform margin checks and flag negative cases. Follow up for missing documents required for billing or rebilling.
e. Customer Service & Query Handling

Respond to queries within 24-48 hours. Handle CN/DN, PO issues, IRN issues, address/name corrections. Upload invoices on customer portals (UMMS, BSM, Thome, Shipnet, etc.).
f. Documentation & Record Management

Ensure all supporting documents are attached and validated. Maintain OneDrive, Zoho, shared folders with complete accuracy.
g. Vendor Coordination

Communicate vendor discrepancies and track resolutions in Smart Sheet. Validate vendor charges with internal billing records.
h. Compliance & Audit Support

Follow approved SOPs and maintain audit-ready documentation. Support audits with timely sharing of documents. Special Tasks (As Assigned) Chat card management and KVH voucher recharge. GSPS billing, crew data logs (UMMS, UML, Xpressfeeders). Vendor payout support, activation checks, margin reporting.

Key Skills & Competencies

Strong numerical accuracy and attention to detail Analytical mindset with excellent reconciliation skills Good verbal and written communication Ability to manage multiple tasks under tight timelines Proactive, team-oriented approach to issue resolution Working knowledge of Zoho Books and Excel

Qualifications & Experience

Graduate in Commerce/Finance (B.Com / M.Com / MBA preferred) 2-4 years of experience in billing, accounts receivable, or finance operations Proficiency in Zoho Books, Excel, and ERPs (IBIS or similar preferred) Experience in telecom, satellite, maritime, or technology service industries is an advantage
Job Type: Full-time

Pay: From ?500,000.00 per year

Benefits:

Health insurance Provident Fund
Application Question(s):

Do you have 2-4 years of experience in billing, accounts receivable, or finance operations ? Do you have experience in telecom, satellite, maritime, or technology service industries ? Are you comfortable travelling to Andheri east, JB nagar? What is your Current salary? Expectation ? Notice Period?
Education:

Bachelor's (Required)
Language:

English (Required)
Location:

Andheri East, Mumbai, Maharashtra (Required)
Work Location: In person