Job Description

Key Responsibilities:

Generate and Process Invoices:

Prepare and issue accurate invoices to customers based on the terms of service or product delivery. Ensure invoices reflect all transactions, discounts, taxes, and shipping costs. Handle monthly, quarterly, or annual billing cycles as required by the business.

Maintain Billing Records:

Ensure all billing records are updated and filed appropriately. Manage electronic and paper files related to billing transactions. Track outstanding invoices and monitor payments.

Reconcile Billing Discrepancies:

Investigate and resolve billing discrepancies or issues promptly. Communicate with customers regarding disputes and rectify any errors in the billing process.

Coordinate with Other Departments:

Work closely with the finance or accounts department to reconcile accounts and manage payment records. Liaise with sales or customer service teams to clarify customer-related issues or special billing instructions.

Prepare Financial Reports:

Assist in preparing reports on invoicing and collections for management. Provide data and analysis related to billing activities, including outstanding payments, aging reports, and revenue forecasts.

Handle Payments and Collections:

Monitor and follow up on unpaid invoices and overdue payments. Contact customers for payment reminders or payment plan arrangements.

Customer Service:

Address customer queries regarding bills or invoices. Provide assistance with payment processing and account adjustments.

Ensure Compliance:

Ensure that the billing process is compliant with company policies and relevant regulations. Stay updated with any changes in tax regulations or billing practices.

Required Skills:

Attention to Detail:

Ability to accurately process invoices and catch any discrepancies.

Communication Skills:

Must be able to clearly explain billing issues to customers and collaborate with internal teams.

Time Management:

Capable of handling multiple tasks and meeting deadlines.

Problem-Solving:

Address and resolve billing issues effectively.

Technical Skills:

Familiarity with billing software and Microsoft Office, especially Excel for data analysis.

Qualifications:

Bachelor's degree in Accounting, Finance, or related field (preferred). Proven experience in a billing or accounts receivable role. Knowledge of relevant billing software or ERP systems (e.g., SAP, QuickBooks, etc.).
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person