Job Description

Key Responsibilities:

1. Billing & Invoicing:

Prepare and generate invoices for services like elevator installation, AMC (Annual Maintenance Contracts), repairs, and spare parts.

Maintain billing records and ensure timely dispatch of invoices to clients.

Follow up on pending payments and coordinate with the accounts department for collections.

Apply applicable taxes (GST, etc.) and ensure compliance with tax regulations.

2. Back Office Support:

Maintain accurate records of customer contracts, service reports, and installation schedules.

Assist the operations team by tracking the status of ongoing projects and service calls.

Update ERP/CRM systems with client and job details.

Prepare monthly reports for management on billing, outstanding payments, and service status.

3. Coordination:

Act as a liaison between field technicians and clients for scheduling maintenance or repair visits.

Coordinate with vendors or internal teams for purchase orders, stock availability, and logistics.

4. Documentation & Compliance:

Ensure that all documentation related to service contracts, insurance, and statutory compliance (such as safety certificates) is up to date.

Handle renewal of contracts and customer correspondence.

5. Customer Communication:

Respond to client queries related to billing, service status, and documentation.

Send reminders for contract renewals and follow-ups on feedback after service.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person