Job Description

Position Title:

Receptionist / Front Desk & Billing Executive

Qualification:

12th Pass / Graduate

Experience:

1 to 3 years (preferably hospital billing)

Purpose of the Role:

To serve as the first point of contact for patients and visitors, ensuring efficient registration, admission, billing, and discharge processes in accordance with hospital protocols and NABH guidelines.

Key Responsibilities:

Greet and assist patients, attendants, and visitors courteously. Manage patient registration, admission, and discharge documentation. Generate bills accurately and ensure timely payments and settlements. Coordinate with nursing, pharmacy, and TPA departments for patient updates. Maintain confidentiality of patient data and financial transactions. Handle telephone calls, inquiries, and appointment scheduling efficiently. Maintain accurate record-keeping and daily reporting to the Front Office Manager.

Skills & Competencies:

Excellent communication and interpersonal skills. Strong billing, data entry, and documentation accuracy. Familiarity with Hospital Information Systems (HIS). Patient-centric and service-oriented mindset.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,803.28 - ₹15,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund
Work Location: In person