Billing Coordinator

Year India, India

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Experience
3 - 5 years

Offered Salary

Notice Period
Not Disclosed

Roles & Responsibilities:

Collaborating with finance and sales professionals to maintain accounts receivable
Collaborate with Customers and assist them in all billing related questions.
Collaborate with Third-Party customer support staffs to handle any clarifications that they might need from accounts.
Ensuring customers are billed correctly for services offered.
Compiling and process information such as prices, discounts, services, contracts, etc.
Issue invoices and distribute them electronically.
Communicate with customers to answer questions.
Request payment of pending debts in a firm yet considerate manner.
Negotiate payment arrangements when needed.
Keep accurate records (customer information, received payments etc.)
Prepare and submit statements.
Identify process improvements periodically and automate the rote tasks.
Resolve disagreements between Company and Customer

Skills Required

Must have SAAS/CRM Billing experience.
Proficient in MS office and data entry; working knowledge of ERP software is mandatory. Knowledge on Salesforce, Fusebill, Quick Books is good to have.
Excellent communication and interpersonal skills
Excellent ability to collaborate with customers and internal staff in AR end-to-end process
Good hands on multiple cloud softwares in the market.
Understanding of relevant product SaaS Subscription Billing and best practices
Great attention to details
Excellent ability to organize and coordinate tasks
Confidentiality and trustworthiness

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