Job Description

Job Title

Billing and Accounts Executive

Role Summary

As a Billing and Accounts Executive at

Sreedhareeyam Farmherbs India Private Limited

, you will own order level billing controls, payment verification, inventory tracking, and fulfilment coordination across D2C and marketplace operations. This role is operations integrated and execution focused, ensuring stock integrity, dispatch readiness, label accuracy, and payment closure across gateways, platforms, and internal systems.

Key Responsibilities:-

Order Level Billing and Payment Verification

Generate, validate, and maintain invoices, credit notes, and order level billing documentation as per internal SOPs. Verify payments on payment gateways and settlement platforms, ensuring clean order to payment mapping and timely issue resolution. Maintain daily trackers for payments, payouts, deductions, short credits, and variances, driving closure through cross functional alignment.

Inventory and Stock Management

Track and maintain stock of medicines, packing materials, and consumables from HQ, ensuring availability visibility for fulfilment planning. Coordinate inward, outward, stock adjustments, damages, and returns with proper documentation and approval trail. Maintain SKU and batch level stock registers and trackers, ensuring alignment between physical stock and system records.

Shipping Labels, Pickups, and Returns

Create and verify shipping labels across shipping portals and marketplaces, ensuring accuracy of address, weight, SKU, and serviceability mapping. Coordinate courier pickups, handovers, and reverse logistics including returns and replacements with timely follow ups. Maintain daily pickup and return logs, and ensure exception cases are tracked to closure.

Dispatch Tracking and Fulfilment Support

Track dispatches end to end and support the fulfilment team to ensure timely processing, packing readiness, and shipment handover. Monitor delivery status, delays, RTO risks, lost cases, and damages, and coordinate resolution with internal owners and shipping partners. Ensure dispatch documentation readiness including packing lists, labels, and shipment level reconciliation records.

Fulfilment Centres, Returns, and Damages Governance

Track fulfilment centre inventory movements, finished goods status, returns inflow, and damage reporting. Support reconciliation between fulfilment records and system stock, escalating discrepancies with clear evidence and timelines. Assist claims, replacements, and corrective actions for damaged, missing, or mismatched inventory.

Cross Functional and External Coordination

Collaborate with Customer Care, Dispatch, Manufacturing, Sales, and Marketing teams to close billing, stock, and delivery dependencies without delays. Liaise with vendors and shipping agencies for pickup planning, label issues, service disruptions, and escalation management. Maintain structured trackers and communication workflows to improve turnaround time and reduce operational leakages.

Tools and Systems

Tally ERP SAP Microsoft Excel for trackers, reconciliation support, and reporting Marketplace and shipping portals for label generation and shipment tracking Payment gateway dashboards for payment verification

Candidate Profile

Graduation in Commerce, Accounting, Logistics, or equivalent. Strong ownership and coordination capability with high attention to detail. Comfortable managing multi-team workflows, daily trackers, and operational follow ups. Working exposure to e-commerce operations, fulfilment cycles, and shipping workflows is a strong advantage.

Location

Communication Office, Kaloor, Kochi

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person