Job Description

Date:

May 22, 2025

Location:

Pune, IN

Company:

ACA Group

About ACA:

ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations.

Position Summary

The Accounts Receivable Analyst will be part of a versatile team responsible for:


Overseeing the entire financial operations process or

The customer set-up, invoice creation and cash application for ACA's clients as well as project reviews and reconciliations related to projects or client account.

Job Duties

Financial Operations:

1. Oversee and resolve escalation related to cash application and collections during business day hours.

2. APS ownership from project creation down to invoicing

3. Respond to daily revenue -related inquiries from various stakeholders. Provide accurate and timely information to support business decision

4. Assist with financial operations related to acquisitions. Ensure seamless transition and integration of acquired entities into existing financial systems.

5. Zendesk Ticket Escalations - handle and resolve tickets related to financial operation. Prioritize and escalate to ensure timely resolution

6. Process terminations in accordance with company policy and procedure



7. Maintain accurate and up-to-date records of customer interactions and collection activities.



8. Prepare and submit reports on collection efforts and results.



9. Develop and maintain strategic partnership with Stakeholders



10. Work closely with the Sales AEs and CSMs to address customer issues and improve overall customer satisfaction.

Billing:

1. Review, understand and apply the terms of ACA's client agreements.



2. Generate invoices individually or in batches, ensuring consistency of all invoices with the company framework and with the underlying agreements.



3. Respond to internal and external inquiries regarding ACA client accounts, clarifying and updating project information and resolving billing discrepancies.



4. Perform follow up on overdue accounts as needed.



5. Perform ad-hod work/special projects as necessary to support ACA on various client and internal initiative.

Required Education and Experience

1. Minimum of 3+ years' experience for designated area (Billing or Financial Operations) in a high volume, fast-paced environment



2. Bachelors Degree (Business or Accounting), or other quantitative background

Required Skills and Attributes

1. Ability to exercise discretion and make independent judgments on matters of significance



2. Demonstrated professional integrity



3. Dependable, flexible, and adaptable to new ACA initiatives and changing client needs



4. Ability to work well in a fast-paced, small-team environment



5. Ability to work independently, multi-task and prioritize effectively



6. Ability to establish and maintain effective working relationships with colleagues and clients



7. Highly motivated and goal oriented; proactive in one's own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks



8. Dedicated to upholding ACA's high-quality standards and customer service focus



9. Strong organizational and problem-solving skills with attention to detail



10. Strong oral and written communication skills



11. Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet

What we commit to:

ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law.




ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment.



Here at ACA, we have created a variety of programs to promote ACA's culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong.

Why join our team?

We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology.




Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you're ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you've come to the right place.