Job Description

1. JOB DETAILS:

Position Title: Bike Mechanic

Reports to: RE M Maintenance

2. JOB PURPOSE:

This position is responsible for performing duties to Bike and E-Bike Maintenance, PMS, troubleshoot, repair and maintain the delivery equipment in well condition in order to support the business.

4. KEY ACCOUNTABILITIES:

Description Performance Indicators Maintenance Operation-


Responding to breakdowns


Diagnosing faults


Repairing Bike and E-Bike


Performing the Preventive Maintenance of Bikes


Resolving the complaint for Each Restaurants


Respond quickly in the case of Emergency events


Perform other Maintenance duties as per requirement


Attending the Complaint Help Desk

Service Efficiency


Achieving average resolution time. i.e. 48 Hrs.


Achieving Preventive Maintenance schedule compliances i.e. 95% Governance


100% PM check sheet updation. Customer Complaint Handling Process Ensuring 100% Complaint Closure within TAT


Complaint in a store less than twice per month


Critical complaints should be less than twice per quarter Safety Incidents


Ensure safety at work area


100 % GAP mitigation of all cross functional safety audits Zero bypass Drive A Performance Oriented Culture


Discipline and no behaviour issue


Nil unauthorised absenteeism Self-Development 1- System proficiency 2 - Training on new equipment 3- Able to work independently

5. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal:


Operation/Project/Training


Middle Management/Jr. Management External:


Vendors


Weight & Measures and Electricity

6. QUALIFICATIONS, EXPERIENCE, & SKILLS:


Qualification - 10+ 2, ITI- Motor Mechanic or Diploma in Mechanical


Experience - 0-4 years' experience in the specialise in Motor Workshops

Call us at 95603 46683

Job Types: Full-time, Permanent

Pay: ₹18,373.77 - ₹22,421.84 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Joining bonus Performance bonus Quarterly bonus Yearly bonus
Work Location: In person