Job Description

Job Responsibilities:

Make outbound calls to customers for

EMI payment reminders and follow-ups

Ensure timely

collection of overdue EMIs

Handle customer queries related to payments and repayment schedules Update daily call logs, payment status, and remarks in the system Coordinate with team leaders and follow company collection policies Maintain

TAT, discipline, and monthly collection targets

Communicate with customers in a

polite and professional manner

Eligibility Criteria:

Minimum

12th pass

(Graduate preferred) Fresher or candidates with

telecalling/EMI collection experience

may apply Fluency in Bengali must. Basic computer knowledge and data entry skills Ability to work under pressure and meet targets

Key Skills Required:

Good communication and negotiation skills Target-oriented mindset Time management and discipline Customer handling skills

Employment Type:

Full-time Fixed salary + performance-based incentives (as per company policy)
Job Type: Full-time

Pay: ₹12,086.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Provident Fund
Work Location: In person