We are seeking a proactive and detail-oriented Sales Consultant to join our team. This role
requires the ability to handle both inbound and outbound calls, provide translation services (both
verbal and written) for legal clients, and assist lawyers with their translation needs.
Key Responsibilities:
1. Inbound & Outbound Calls: Manage inbound calls from potential and existing clients,
providing information about our translation services. Initiate outbound calls to
prospective clients to discuss their translation needs and offer services.
2. Translation Services: Provide both verbal and written translations of legal documents,
communications, and materials into English for lawyers and legal teams. Ensure
accurate legal terminology and clarity in all translations.
3. Client Case Updates: Keep existing clients updated on the progress of their cases,
inform them of any changes, timelines, and relevant details concerning their translation
needs.
4. Appointment Scheduling: Schedule appointments for new clients, clearly communicating
the translation services they require. Confirm and reschedule appointments as needed.
5. Data Management: Maintain and update detailed client records, including case details,
appointments, and translated documents. Ensure all client data is accurately entered
into the system and up to date.
6. Customer Service: Build and maintain strong relationships with clients, offering
exceptional service and ensuring all their translation needs are met. Address any
questions or concerns promptly.
Skills & Qualifications:Strong communication skills to engage with clients effectively.
* Experience in sales, customer service, or translation.
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