Job Description

Summary Manage, administer, and review local benefits programs within the assigned countries in close coordination with local stakeholders (P&O PP, Rewards, P&O Services, Procurement, TAS, etc.) aligned with the country organizations strategic objectives.

Major Accountabilities

• Review and analyze the local benefit programs as necessary to ensure they are efficient, market competitive, attractive to employees, compliant with local regulatory requirements, and aligned with global benefit principles.
• Responsible for participating in local benefits survey and data submission. Analyse survey results, benchmark local benefits against the market data, and share findings with local stakeholders.
• Manage benefit policy/program renewals, vendor changes, and new program expansions with the support of the cluster benefits lead, local brokers, and procurement to leverage Novartis' global/regional purchasing power.
• Manage the global benefits database for the respective country's benefits plans.
• Support local & global stakeholders in local benefit projects, i.e. new benefits implementation, global rollouts, M&A, etc.
• Support local P&O in ERG discussions to gather feedback on employee benefits programs.
• Submit changes or new benefit proposals for review/information to cluster benefits lead according to the benefits governance framework.
• Prepare periodical reports required for legislative bodies, external vendors, unions, payroll, etc.
• Develop and deliver training and consulting to the country organization on any benefits-related programs & processes.
• Manage the benefits admin experts on day-to-day operational activities and their performance.
• Act as a 1st-level escalation point to employees, country P&O head, and PS&S teams.
• Work closely with P&O PP and external benefits vendors to ensure that the day-to-day administration of the programs is operating efficiently.
• Train the admin experts on benefits SOPs, processes, benefits technology, etc.
• Prepares or reviews process maps with the help of Benefits experts.
• Thrive for process improvements and initiate related projects.
• Acts as a deputy and 2nd line of control to the cluster benefits lead.

Minimum Requirements

• University degree, preferable in economics, mathematics, accounting or equivalent experience
• Fluent in English or local language: Oral & writing
• Minimum 5 years experience in management & administration of benefit plans
• People management experience
• Good understanding of logical, rules-based software systems
• Attention to detail and process oriented.

Skills Desired Compensation & Benefits, Compensations Management (Employees), Employee Relationship Management (Erm), Hr Administration, HRIS (Human Resource Management System), Hr Operations (Hr Ops), Hr Policies, HR Service Delivery, Human Resource Management System, Human Resources (HR), Job Evaluation, Labor Law, Management Skills, Organizational Development (OD), Private Equity, Sdm, Strategic Human Resources Leadership