Job Description

Compensation Range:
?700,000 - ?1100,000
Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.
Job Summary:
Reporting to the Sr. Director, Global Rewards, the Benefits Administrator will administer a variety of employee benefits programs, from group health & dental, leaves and disability, to retirement, savings and wellness programs. This role is also responsible for data management and reporting related to all plans and associated carriers to ensure compliance with applicable laws in various jurisdictions in the US, Canada and the United Kingdom.
Key Responsibilities:
Benefits Administration, Audits & Reporting

• Completes benefit transactions for new hire enrolments, status changes/life events and terminations to maintain accurate and complete employee benefit data and records in Workday and Payroll systems

• Perform regular audits and reconciliation of all systems (payroll, invoices, carrier systems) and partner with internal and external stakeholders to ensure data integrity

• Ensures consistency in plan administration and regulatory compliance, including Partner with 3rd party benefits administrator for preparation and delivery of annual compliance reporting - including but not limited to W2, ACA, SAR, 5500 filings, 1095c, 401k audits and worker's compensation audits

• Assist with data file preparation before, during and after open enrollment (employee demographic details to be loaded to the system, employee elections, data to carriers sent via upload files etc.)

• Responsible for the administration of special benefit elections related to severance arrangements

• Produce ad hoc reporting as needed

Annual Open Enrollment

• Supports the annual open enrollment by executing the overall project plan for annual open enrollment (may include follow up with internal team or external providers on action items)

• Assist in developing and implementing Open Enrollment Communication plan

• Participate in systems requirements, set-up, test and implementation with technology providers and benefit carriers

• Ensures end to end setup of new benefit plans and/or benefit plan changes to include ADP configuration, audits, updates to existing reports and analysis of the impact on benefit integrations and payroll.

• Gather employee data and perform enrollment and compliance audits

Leave & Disability Management

• Administer the day-to-day operations of all leaves of absences (FMLA, Parental, Maternity and Paternity top up, Short- & Long-Term Disability, Workers Comp/WSIB etc.) plans in accordance with leave policies and federal/state laws and regulations. Includes advising employees, liaising with case managers and managing internal & external communications
• Work closely with Payroll to ensure accurate pay for employees on leave of absence including coordination with the Short-Term Disability (STD) program. Maintain appropriate contact with all employees on leave to coordinate their return to work.
• Process transactions in Workday in a timely manner to ensure compliance with country timelines

Communication & Administration

• Manage 3 internal benefits email mailbox - address employee queries via email/phone; escalate as required
• Receive, action or escalate all mail (physical or email) received from external vendors (i.e. invoices); Track benefit premium
• Partner with Finance in the processing of benefit invoices
• Assists in the development and implementation of employee communication and training programs relating to benefits programs and procedures.
• Acts as primary liaison between Benefits and Payroll Department for benefit-related payroll corrections

Key Qualifications:

• Minimum 3 years' experience in benefits administration, including knowledge of benefits, retirement & savings and wellness program development and implementation
• Prior experience with an understanding of Group Benefit programs in Canada, US and United Kingdom
• Experience with HRIS, payroll, and benefits vendor system and software including ADP Pay@Work, ADP WorkforceNow, and/or Workday considered an asset
• Working knowledge of local regulations, filing and compliance requirements related to benefits administration and policy
• Strong skills in Word, Outlook & PowerPoint
• Intermediate level Microsoft Excel skills (including ability to do VLOOKUPS and Pivot Tables)
• Must be detail-oriented, very strong attention to detail to isolate audit errors and data discrepancies
• Ability to manage timeliness with proven experience working under tight deadlines; ability to prioritize work effectively
• Strong analytical, problem-solving skills
• Ability to communicate effectively verbally and in writing
• Maintains a high degree of confidentiality relative to personal data, salary data and associate benefits information maintained in the HRIS system.

Unlock your Altus Experience!
If you're looking to advance your career in in an industry that is transitioning for greatness, there's no better place than Altus Group.
Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.
We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.
What Altus Group offers:
Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.
Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work -- use the office for collaboration and remote work for focused tasks.
Inclusivity & Accessibility
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We're seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at or +1 888 692 7487.
Use of Artificial Intelligence
AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.
Background Checks
Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.
Other Notes / Application Process
We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.

Skills Required