To provide courteous and efficient assistance to guests with their luggage and related services, ensuring a positive first impression and enhancing the guest experience.
Key Responsibilities:
Greet guests upon arrival and assist with luggage.
Escort guests to their rooms and provide basic information about hotel facilities.
Deliver items requested by guests, such as luggage, amenities, or messages.
Maintain cleanliness and organization in the lobby, corridors, and luggage areas.
Respond promptly to guest requests and communicate effectively with the front office.
Assist in handling luggage during check-in and check-out procedures.
Support other hotel departments as required, including room service and F&B.
Report lost and found items and any guest complaints to the supervisor.
Follow all hotel policies, safety, and security procedures.
Qualifications & Skills:
Minimum Education: High School or equivalent.
Age: 18-35 years.
Physically fit and able to carry luggage.
Good communication skills in English and Tamil
Neat appearance, well-groomed, and courteous.
Friendly, approachable, and guest-oriented attitude.
Previous experience in hospitality or front office services is a plus.
Working Conditions:
Shift-based work including
Standing and walking for long periods.
Lifting and moving luggage as needed.
Job Type: Full-time
Pay: ₹12,000.00 - ₹13,000.00 per month
Benefits:
Food provided
Paid time off
Provident Fund
Work Location: In person
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